Our #1 priority here at Sandy Leaf Farm is your success in making our kits. That means we're here to help you at every step of the way, with a lifetime of email support and access to our constantly improving Help Center. If necessary, we will also send out more ingredients if you used up the ones which came with your kit.
The small print:
1. We reserve the right to limit the amount of replacement ingredients or support provided if we feel that the guarantee is being abused. We also may ask for proof of purchase or ownership of a Sandy Leaf Farm Kit
2. We would always to prefer to help you with your kit by sending out more ingredients rather than processing refunds for the cost of the kit. If you would like a refund for your kit before you use the kit, and it is in resellable condition, you can send it back to us for a full refund. The success guarantee is not a money back guarantee.
3. We are not liable for the loss of any other ingredients purchased or expenses incurred as a result of unsuccessful attempts at using our kits.